Archive for November, 2009


The Free Tale

by Tim Piazza - Monday, November 16th, 2009

Chris Anderson, author of The Long Tail, is back on the bestseller list with another big idea. Free: The Future of a Radical Price went on sale at booksellers this summer to wide acclaim. Chris begins with some folksy stories about iconic brands starting out in the trunk of a salesman’s car promoted by giving away samples, cookbooks, and razors. But to make his case, he aims squarely at the internet, where products can be given away because software has such a low manufacturing and distribution cost that once you scale it globally, its price is virtually free. But let’s be clear. It may be free, but not free to everyone, and not without a cap on quantity.



The Rise of Bing!

by Tim Piazza - Monday, November 16th, 2009

A new way of searching the web has arrived to challenge Google’s dominance as the world’s most popular search engine. But can this new contender unseat the reigning champion?

For more than ten years Microsoft has played a role in the search engine market by leveraging the ubiquitous presence of Microsoft Windows operating system and Internet Explorer. But even with this advantage, Microsoft has never held more than a #3 position below Google and Yahoo in search engine popularity. What has been more troubling to the people at MSN and Yahoo is that Google continues to grow in popularity at an accelerating rate, and is now in the enviable position of having greater total market share than all of the other search engines combined.



End of Recession Talks Spark Discussions of Marketing Upswing

by Anne Duell - Monday, November 16th, 2009

With the announcement of a healthy 3.5% annual rate improvement in the GDP from July to September, the U.S. economy seems on track to climb out of a painful recession.  This subdued growth is tempered as excessive debt and high unemployment still burden confidence.  Yet, a small growth is a sigh of relief after the economy shrank 6.4% in the first quarter and another 0.7% second quarter.

“Consumer spending, housing, business equipment investment, exports and federal government spending are adding to growth,” said Mark Zandi, the chief economist for forecaster Moody’s Economy.com. “However, most of the growth was driven by (federal) stimulus.”

The Cash for Clunkers program is credited with buoying auto sales.  The $8,000 tax credit for first-time home buyers helped revive house sales, and the extension of unemployment benefits put money in the pockets of people who would spend quickly on necessities.  These federal programs were fundamental to stepped-up marketing programs to encourage consumer spending this year.



Going By the Book

by Tim Piazza - Monday, November 16th, 2009

When Randy Rohn, Executive Creative Director of Keller Crescent Advertising was asked how a student should go about learning the trade, he offered up an age-worn book from 1963 titled “Confessions of an Advertising Man”. You might think much has changed during the intervening 45 years, but this tome was penned by advertising legend David Ogilvy, and his insights were not so much about advertising, but about human nature. Understanding people–especially clients and consumers–is what gave Ogilvy his keen edge. These are not insights that he kept to himself, because Ogilvy knew that it takes talent to execute great ideas, and not everyone has talent. Lucky for us, Randy knows talent and we’ve got loads of it at Keller Crescent Advertising.

Here’s what David Ogilvy had to say, and a quick explanation of what he meant.

  • What you say is more important than how you say it. Large promise is the soul of advertising. The promise you make should not be left to chance. Testing and refinement with a qualified audience are essential to determining the most successful promise.
  • Unless your campaign is built around a great idea, it will flop. The trick is in having clients who recognize which ideas are the great ones, or rightly trust that you are capable of recognizing the great ideas for them.
  • Give the facts. The more information you give about your product, the more you depend on the consumer’s intelligence to decide for themselves whether your product is something they want. Armed with information, consumers are willing to spend more in order to get more benefit.
  • You cannot bore people into buying. We are all inundated with advertising throughout the day. If you want your advertising to be heard, it must be done with a unique voice. Create ads that people look forward to experiencing.
  • Be well-mannered, but don’t clown. People tend to respond best to trustworthy, respectful spokespersons.
  • Make your advertising contemporary. Use the lexicon of your audience and speak to their experience, A 25 year old and a 65 year old may share similar views, but they arrived at those views in vastly different ways.
  • Committees can criticize advertisements, but they cannot write them. As the number of people involved in creating an idea increases, the ability to express the idea with a personal voice diminishes. The most effective advertising is spoken in the voice of one individual.
  • If you are lucky enough to write a good advertisement, repeat it until it stops pulling. A person buys a major appliance perhaps every 10 years, but appliances are sold every day because the audience is always changing. Stopping a successful advertisement simply because the advertisers are tired of seeing it is a poor reason.
  • Never write an advertisement that you wouldn’t want your own family to read. Be honest. Don’t lie to the consumer. You cannot sustain a brand through dishonest advertising.
  • The Image and the Brand. Every advertisement contributes to the brand image. A brand cannot be all things to all people. The image must be defined. A defined brand image is to the advertiser what a blueprint is to the architect. Changing a brand image, once acquired, is difficult, expensive, and time-consuming.
  • Don’t be a copycat. Every great advertising campaign is copied by someone. Those who copy are inferior to those who create original, successful campaigns.

Keller Crescent Launches Hospital Web Portal

by Tim Piazza - Monday, November 16th, 2009

Logansport Memorial Hospital came to Keller Crescent Advertising with an ambitious goal–create a new web portal that incorporates branding, community outreach, patient services, events registration, e-commerce, career development, and many other goals. It had to be flexible, easy to edit and use, and expandable. It had to provide a way for employees to make updates, and it had to integrate with the hospital’s marketing campaigns. We jumped at the chance and are pleased to share our results.

The new website, located at www.logansportmemorial.org provides visitors with a friendly website that is loaded with information and services. In just the past month, the site has received more than 10,000 visitors and the audience is growing. Hospital staff members are thrilled to have a website they can manage themselves without fear of messing up the code that keeps the site running and looking good. Employees working in various departments of of Logansport Memorial Hospital add photos of newborn babies, publish news articles, post career opportunities and review job applications, schedule events, and sell gift shop items through the site.

It was critical to build a site that is easy to maintain without specialized training or skills. It also needed to be search engine friendly and easy to integrate with other marketing campaigns that change regularly throughout the year. We accomplished all of those goals and more. Logansport Memorial Hospital’s website is rapidly becoming a top Indiana hospital website.

Healthcare Marketing Partnership

by Anne Duell - Monday, November 16th, 2009

Keller Crescent is partnering with a physician and three medical facilities to promote a new breast cancer treatment option.  Mammofocus is a break-through radiation treatment of breast cancer; treatment time is reduced from seven weeks to five days, and only one treatment per day.  Dr. Robert Woodburn, with the Cancer Treatment Group, is the pioneer.  Dr. Woodburn provides the treatment regimen at three facilities, Methodist Hospitals-Merrillville, IN; Provena St. Joseph Medical Center, Joliet, IL; and Kankakee Radiation Oncology, IL.  The hospital-based facilities are working with us to market this new procedure.

Keller Crescent’s radio spot will run in the greater Chicago area and we have created a Mammofocus website to better explain the treatment option.  Search engine marketing is also a part of the plan.  We are excited to be a part of this breakthrough treatment and look forward to positive results for our clients.